SERVICES

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OUR SERVICES

EXCLUSIVELY FOR MID-SIZE SERVICE FIRMS

LEADERSHIP COACHING

PRINCIPAL COACHING

A SOUNDING BOARD AND TRUSTED ADVISOR FOR COMPLEX SITUATIONS

Our Principal Coaching service empowers leaders of mid-size service firms to develop clarity of purpose, make decisions with confidence, explore complex situations to uncover the best path forward, become a powerful and effective coach and simply get more done. This service impacts the entire business by guiding principals to use their focused energy in the most effective manner possible.

LEADERSHIP COUNCIL

GROW FASTER & STRONGER WITH THE GUIDANCE OF AN EFFECTIVE LEADERSHIP COUNCIL

Our Leadership Council Formation service empowers already-successful mid-size service firms to keep growing and even accelerate the pace of growth. For more than 20 years now, The Shattuck Group has coached upwards of 70 mid-sized service firms, those with 25-100 staff and 10-50 million in revenue. We’ve borne witness to what happens when Leadership Councils make great decisions and lead with clarity. Leadership is the difference between an organization that thrives and grows versus an organization that stagnates and withers. In any economy, any industry and any circumstance, leaders make all the difference.

LEADERSHIP DEVELOPMENT

INVEST IN YOUR MOST VALUABLE ASSET – YOUR PEOPLE

Our Leadership Development service empowers mid-sized service firms to intentionally identify, coach and mentor leadership talent. This service provides a framework and formal program for unleashing human potential to achieve the outcomes that matter most in business. If your service firm does not have a formal Leadership Development program, you are most certainly missing opportunities to grow.

LEADERSHIP ALIGNMENT

ACCELERATE GROWTH BY ALIGNING STRATEGY, VISION & VALUES

Our Leadership Alignment service empowers successful mid-size service firms to accelerate growth and enhance resilience for the long haul. For over 20 years now, The Shattuck Group has coached more 70 mid-sized service firms, those with 25-100 staff and 10-50 million in revenue. We’ve seen what happens when leaders of these firms develop deep trust amongst team members. We’ve also seen what happens when trust and transparency are not actively nurtured.

ORGANIZATIONAL HEALTH

UNLEASH YOUR GROWTH POTENTIAL BY FIXING THE REAL PROBLEM

Our Organizational Health service empowers successful mid-size service firms to get healthy, stay healthy and take control of their future so they have a long run of success. This service unlocks your growth potential and pushes through stall-outs. The Shattuck Group has served more than 70 mid-size service firms, those with 25-100 staff and 10-50 million in revenue. We’ve noticed that certain firms just seem to do better: high employee engagement, low turnover, long-term stability, plans that actually work and above average productivity and profitability. What makes these organizations different? In a word—health. Their employees love the firm and want to see it succeed.

MENTORSHIP COACHING

ENHANCE PROFITS BY MENTORING, MOTIVATING AND RETAINING STAFF

Our Mentorship Coaching service empowers mid-sized service firms to break through organizational and cultural barriers to keep growing. After more than 20 years of serving mid-sized firms, those with 25-100 staff and 10-50 million in revenue, we’ve noticed that many firms hit a plateau that they can’t seem to rise above. Growth begins to stall out once the organization adds somewhere between their 35th to 50th employee.

GOAL ACHIEVEMENT

TO BREAK-THROUGH TO YOUR NEXT LEVEL

Our Goal Achievement service empowers mid-sized service firms to actually achieve their most important goals so they keep on growing. After more than 20 years of serving mid-sized firms, those with 25-100 employees and 10-50 million in revenue, we’ve noticed a trend. Most leadership teams at these types of firms engage in annual strategic planning exercises. But year after year, very few of the top goals they’ve identified actually get achieved. This is quite frustrating for stakeholders. Why does this happen?

STRATEGY COACHING

MANAGED SERVICES DEVELOPMENT

STABILIZE REVENUES, INCREASE WALLET SHARE, BUILD PREDICTABLE MODELS

Our Managed Services Development offering empowers mid-size professional service firms to stabilize revenues, break the feast or famine cycle and build predictability into economic models. The outcome, for many of our clients, has been a significant improvement in EBITDA and greater peace of mind for leaders concerning cash-flows. After working with more than 70 mid-sized service firms, those with 25-100 staff and 10-50 million in revenue, we’ve noticed three common issues that hold service firms back from achieving their full potential.

GROWTH PLANNING

CHART YOUR PATH TO CONSISTENT AND PREDICTABLE GROWTH

Our Growth Planning service empowers successful mid-size service firms to create realistic strategic plans for achieving their full growth potential. For professional service firms to grow, three teams need to align around a meaningful promise to their market: the marketing function makes a promise, the sales or business development function applies the promise to each unique client and the delivery function delivers the promise. Do this and you will grow. It’s that simple.

GEOGRAPHIC EXPANSION

INCREASE YOUR ODDS OF SUCCESS IN A NEW REGION

Our Geographic Expansion service increases the likelihood that mid-size service firms will be successful in a new territory, region or even a new country. Many successful service firms have developed a few territories, or maybe a single territory. They presuppose that they can simply take the practices that they believe led to their success in existing territories and apply those to new territories. Oftentimes, the results are disappointing.

NEW SERVICE ROLL OUTS

TURN GREAT IDEAS INTO GREAT NEW REVENUE STREAMS

Our New Service Roll Out program prepares a new service to realize brisk uptake and maximum perceived value by ideal clients. This service is the ultimate entrepreneurial act, calling into existence that which does not exist. A successful new service adds meaningful revenue and profits that positively impact EBITDA and valuation for mid-size service firms. Our New Service Roll Out program also reduces the risks associated with a new service by defining crystal clear kill-or-keep criteria.

STRATEGIC DECISION-MAKING

A SMART PROCESS FOR MAKING IRREVERSIBLE DECISIONS

Our Strategic Decision Making service empowers leaders of mid-size professional service firms to make crucial decisions with confidence and never look back. This service cuts through the clutter of non-essential input points and brings clarity to what can otherwise be a chaotic process. Our approach helps you determine what decisions need to be made, why they need to be made and how best to make them.

SALES COACHING

SALES MINDSET

REIMAGINE WHAT “SALES” CAN MEAN FOR YOUR FIRM

Our Sales Mindset service empowers mid-size professional service firms to adopt a healthy, realistic and professional attitude toward revenue generation. The sales approach we recommend helps you develop deeply satisfying and long-lasting client relationships based on mutual respect and trust.

SALES STRATEGY

DEVELOP THE UNIQUE SALES STRATEGY YOUR FIRM NEEDS

Our Sales Strategy service empowers mid-size professional service firms to build a highly effective sales function at your organization, one that is unique to your needs. This service allows you to be successful on purpose, not accidentally, and on a consistent basis.

CONSULTATIVE SELLING

GIVE YOUR SALES FUNCTION A COMPETITIVE EDGE

Our Consultative Selling service empowers mid-size professional service firms to develop a consistent and repeatable process to pull ideal prospects through the sales funnel and achieve a 100% close rate. Our approach to consultative selling is deeply meaningful to prospect because it places their goals, opportunities and challenges at the center of your dialogue. This means they lean into every stage on the inbound journey and eagerly anticipate your proposal.

SOCIAL SELLING

MASTER SOCIAL CHANNELS WITHOUT WASTING TIME

Our Social Selling service empowers mid-size professional service firms to leverage the power of social media, and LinkedIn in particular, to grow their pipelines and pull ideal prospects into dialogue. Our approach to social selling shows your consultants how to find ideal prospects, create connections with them and engage them in meaningful sales dialogue. We teach you how to become LinkedIn masters.

SALESFORCE OPTIMIZATION

REALIZE THE TRUE POWER OF THIS APPLICATION

Our Salesforce Optimization service empowers mid-size professional service firms to maximize their investment in the Salesforce cloud application. We help them realize a true ROI and instantiate their Sales Strategy, their policies and practices, into the everyday routines of their sales team. When the tool and the strategy align, amazing things happen for service firms. What sorts of things?

MARKETING COACHING

POSITIONING

GET CLARITY ABOUT WHO YOU SERVE AND HOW YOU IMPACT THEM

Our Positioning service empowers mid-size professional service firms to develop a clear profile of who they want to serve, why they are best-suited to serve them and how to differentiate from competitors. This service produces a much stronger story that you can tell your marketplace and prospects. That means an ever-increasing number of ideal prospects will lean in to your firm, deeply desire what you can deliver and be willing to pay a premium for your services.

MESSAGING

CREATE VELOCITY IN YOUR SALES FUNNEL

Our Messaging service empowers mid-size professional service firms to deliver the right statements to the right people during all critical phases of the inbound journey. The messages we create speak to the goals, opportunities and challenges of ideal prospects, causing them to lean in and desire the outcomes your firm can deliver.

CONTENT MARKETING

NURTURE LEADS TO STIMULATE SALES CONVERSATIONS

Our Content Marketing service empowers mid-size professional service firms to maintain top-of-mind presence with prospective ideal clients. When prospects enter a buying cycle, they think of you first and reach out for a conversation. This service shapes a prospect’s notion of what a successful outcome looks like, making it very difficult for competitors to win and shortening your sales cycle.

DIGITAL STRATEGY

MASTER THE MODERN DIGITAL MARKETING LANDSCAPE

Our Digital Strategy service empowers mid-size professional service firms to define, deploy and measure best-of-breed digital marketing technologies so you realize a true ROI. Our approach produces the outcomes that your service firm needs. Our methodology is sound and effective, responding to and being inclusive of how your firm is unique. No two clients end up with the same digital marketing plan.

SOCIAL MEDIA STRATEGY

REALIZE TRUE ROI FROM SOCIAL MEDIA

Our Social Media Marketing service empowers mid-size professional service firms to position personal and corporate brands in front of ideal prospects, pull them into dialogue and close new deals. We show you how to get real value from social media and how to avoid wasting time. The strategies we deploy on your behalf make social media an essential part of your digital marketing strategy and ecosystem.

EMAIL MARKETING

THE VOICE OF YOUR DIGITAL MARKETING STRATEGY

Our Email Marketing service empowers mid-size professional service firms to leverage email campaigns for business gain. Email marketing is an essential component in a modern digital marketing strategy. For most service-based organizations, email is still the single most important brand awareness and brand engagement strategy in their arsenal. A strong email marketing program produces a strong service firm.

WEB DEVELOPMENT

THE HEART OF YOUR DIGITAL ECOSYSTEM

Our Web Development service empowers mid-size professional service firms to pull ideal prospects deep into the sales funnel, preparing them for meaningful conversations. The websites we develop are far more than online brochures. We build websites that ideal prospects cannot resist.

STORYTELLING

CONNECT WITH IDEAL PROSPECTS FASTER

Our Storytelling service empowers mid-size professional service firms to connect with ideal organic prospects faster and more effectively. Most service buyers make decisions based on emotion and use logic to justify their decision. But most service organizations use logic to appeal to decision-makers. This is backwards and ineffective. Our storytelling service helps fix this problem.